Customer Service › Reviews & Testimonials

Recent Reviews & Testimonials

Vista - Chocolate Left Facing Chaise Sectional

"I wanted to compliment Furniture Cart for their service and pricing. I purchased a new home and needed so much to furnish and decorate. I found everything I needed here on line. Getting the same quality furnishings for less money was a double home run! Everything was exactly as pictured on line. The staff are very friendly and helpful. My delivery was free which was another BIG plus. A lot of stores want to charge you hundreds of dollars in delivery fees which negates your "sale savings". I will order again. I was more than satisfied with Furniture Cart. Thank you!" Claire, M.

Cosmo - Marble Left Chaise Sectional

"I wanted to give a huge thank you for our order. The sectional arrived in perfect shape, no issues and the delivery guys were very courteous and helpful. We love our new sectional and it was a breeze to order online. I am going to make sure everyone I know that orders furniture to check out your website. I was very pleased with everything from ordering, ustomer service, scheduling delivery and the day of delivery. Thanks so much. We are such huge fans of Furniture Cart!"
Tenna, P.

Brookfield Bar Stool

"I just wanted to tell you how pleased I am with the bar stools! There was not a dent in the boxes. We are missing a couple washers, but otherwise the bar stools are great. My husband put them together without the washers.
I'm very pleased with the delivery service and the furniture!"
Anna, T.

Stafford - Antique Sofa

"Just wanted to say thank you for the excellent service and delivery! We are very pleased with our order from Furniture Cart! Kudos to the delivery guys-they were outstanding! I don't know what we would have done without them!
Thanks again!"
Michael, B.

Theo Home Bar Set

"Thank you so much for your help! Our furniture was delivered today (just in time for our party this weekend) and we love it - I am very happy I found your site "Furniture Cart" Your company came through when no one else could! The order process was simple, you have been extremely helpful and friendly and the delivery was prompt and friendly as well! Thank you again - Furniture Cart gets two thumbs up from me!" Gina, F.

Edwardian Poster Bedroom Set

"Thank you for all your help. ... I just really want to tell you that I am very happy with the furniture and extremely pleased with both you personally and FurnitureCart as a company."
Thank you again. Karen.

Oakmere - Truffle Sofa

"I just want to let you know I received my couch today and I love, love, love it! I had purchased a leather couch and chair from another business prior to this purchase and ended up giving it to a non-profit organization because I didn't care for it at all! Never have I seen leather like that. This purchase went well, very expediant in delivery, packaged professionally, and the quality is A1. Thank you so much for this smooth transition. I had an empty space to fill, and you all made that happen, with not one hiccup. Kudos to you all. If I am in need of any other furniture, I will definitely come back for your business." Ms. Joyce, F.

Zella - Charcoal Sectional Living Room Set

"We need to apologize to FurnitureCart, my husband and the delivery driver "searched for the legs" with no luck... Later I searched and found the "missing legs"inside the bottom fabric of the couch (after seeing the zipper). I wish to express to you how very pleased we are with the furniture, it is perfect. From online ordering, to updated emails, and your great customer service we will definitely be ordering from FurnitureCart again as we continue our home remodeling."
Thank you very much, Joan.

Zappa Counter Height Dining Room Set

"The table was delivered today. Everything went very smoothly. We are very happy with our purchase and the service Furniture Cart provided us. Thanks."
Jagu.

Cottage Retreat Soft Seat Side Chair (Set of 2)

"What a suprise in this day and age to have one on one service ... I commend you for your excellence as it relates to Customer Service. I am so used to computer generated messages from companies I do business with over the internet, I love to see the human factor you have infused."
Michelle, G.

Spectra II Recliner

"We received last week the recliner and it is gorgeous, exactly how we hoped it would be, it was well worth waiting. Today I received the free throw you promised me for the delay. And I was even more happy to see it was a red throw what fits perfect with our decor. Thank you so much for the great service and all the updates."
Regards, Marion.

Crestwood - Walnut Living Room Set

"I was hesitant to order furniture through an on-line site a I have never done this before. I have to say that after having purchased a complete livingroom set from Furniture Cart I would order again in a heart beat. The order was placed with ease. You stayed on top of the order at all times. Your customer service is exemplary. We love our furniture and look forward to shopping on your site again. P.S. I have mentioned you to many people. My niece ordered a dining room set from you which is scheduled for delivery today." Sincerely, Leslie M.

Zappa Counter Height Dining Room Set

"We are so pleased with our experience with your store. We love our counter height dining set. It arrived quickly, well packaged with no damage and the quality is superb.
Correspondence was good. Thanks!"
Lori.

Jersey - Pewter Sectional Living Room Set

"This item is gorgeous - the gray color is very rich. It is made very well and Furniture Cart packaged it up so well that there were no damages. Set up is a breeze and the two pieces connect so that they don't slide apart. The pillows on the back are comfy (the only part I will dread will be fixing them every time my 3 and 4 year old kids play with them), as are the cushions. They are held in place by velcro so they don't slide around. I was impressed with the shipping timeline and the communication by Furniture Cart. Next piece of furniture will be from here!"
Linsie S.

"I saw this in the store and ordered it online for $400 less than it would have cost had I bought it retail. This couch is beautiful. Much prettier in person. Solid, clean, and goes with contemporary or traditional decor. I got it fast too. The delivery was curbside and the couch was heavy, but my husband and I did the dirty work with the help of a neighbor's furniture dolly. I recommend this couch and furniturecart.com highly!!!"
Martha P.

Emerson Round Dinette with Latte Chairs

"Had a great experience with Furniturecart.com Purchased Cramco Emerson Dinette, which was delivered in about 2 weeks in perfect condition. I was very impressed with the knowledge of the staff when I contacted them regarding an ordering and delivery process. Compare to the picture online, seeing my dinette in person was just beautiful. Great website, plenty of choice, we found all what we needed. Will definitely shop again!"
Linda, M.

Our shopping experience with Furniture Cart, from beginning to end was first class. My husband and I just moved to Florida from Wilmington, Delaware and needed a new bedroom set at a low price. Customer service rep was exceptionally helpful. The guys who delivered the bedroom set were very nice and professional. I will be always ordering furniture from furniture cart, thanks furniturecart!"
Kimberly, W.

"The quality of the dining set, I purchased was excellent. The set arrived when they said they it would. Ordering from FurnitureCart was easy, the website is super-nice and the sales and customer service team are great! The dining set is from Ashley Furniture, and costs 50% less money then my local store selling Ashley. Great job, Furniturecart, I couldn't be happier!"
Brian, M.

"Just wanted say thank you for such a good service. Last week we took delivery of our living room set which was the last thing we ordered with you and I must say I would recommend you any day. It was excellent value for money, well finished and quite easily to assemble; all that plus free delivery - great. I will certainly recommend the company to friends and colleagues, and would not hesitate to purchase further goods from you. Many thanks."
Linda, S.

North Shore Pedestal Dining Room Set

'We ordered a North Shore dining set and just wanted to say that dealing with FurnitureCart has been great. I’ve moved into new house in new state (New Jersey) which has been quite stressful and to be able to order some furniture and not have to worry about it is just how it should be. The furniture was delivered on the weekend of our move and we were very impressed with how solid and well made it all is and will not hesitate to use FurnitureCart again in the future. So once again, thanks again for providing a good, reliable and smooth service."
Carol, S.


What if I have additional questions or comments?

If you have any questions, please contact our Customer Service line at (302) 265-3830. Feel free to contact FurnitureCart.com.
We will answer any questions and looking forward to hear any feedback you have. If you have suggestions, please contact us and let us know how we could improve!